• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Asset languages

• Mandarin
• Chinese

Work setting

• Relocation costs not covered by employer
• Corporation or company ticket office
• Travel wholesale company

Tasks

• Attend to other financial transactions, such as plane tickets and travel insurance
• Calculate cost of travel and accommodations
• Handle reimbursement in case of transportation and hotel reservations cancellation
• Recommend suitable products
• Manage difficult situations with customers
• Perform general office duties
• Sell travel products and travel insurance
• Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system

Computer and technology knowledge

• Travel software packages
• Amadeus
• MS Office
• Database software

Travel bookings

• Business travel
• Leisure travel
• Individual travel
• Group travel
• Domestic travel
• International travel
• Adventure travel
• Cruise ship

Geographical areas of specialization

• Canada
• United States
• Asia

Area of specialization

• Sales
• Second language education

Economic specialization

• Retail business

Security and safety

• Criminal record check

Transportation/travel information

• Willing to travel
• Willing to travel overnight

Work conditions and physical capabilities

• Tight deadlines
• Repetitive tasks
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you currently a student?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting?

Experience

• 1 year to less than 2 years

Employment terms options

• Weekend
• Overtime required

Health benefits

• Health care plan

Financial benefits

• Bonus
• Night shift premium

Long term benefits

• Maternity and parental benefits

Other benefits

• Learning/training paid by employer
• Other benefits
• Travel insurance